Order state

Please allow 1-3 business days for processing. Thank you！

To track your order, please refer to the order page and the shipping confirmation email, where you’ll find a parcel tracking number. Simply click on the link in the email to view the current delivery status. Please note that this service is available for most orders. However, for cross-border shipments involving multiple carriers, tracking may not always be possible.

If you haven’t received an email or a tracking number, we recommend contacting our customer service team. You can do so by providing your order number or customer name through our contact form.